Privacy Policy

Last updated: October 16, 2026.

The Simulator Specialists respects your privacy. This policy explains how information is handled when you use our website or contact us about simulator installations, event rentals, products or services.

Information you provide

When you submit an inquiry or contact us, we receive the information you choose to share, such as your name, email address, phone number, location and project or event details. Please do not include sensitive personal information in an inquiry.

How information is used

We use inquiry information to respond to you, prepare quotes, coordinate projects and provide customer support. Information may also be used to maintain records, protect our website and meet legal obligations.

Service providers

Our inquiry form uses Pipedrive to process and manage submissions. Information may be handled by providers that support our website, communications and business operations. We may also disclose information when required by law or necessary to protect our legal rights.

Cookies and embedded content

Website hosting and security services may process technical information, such as IP addresses, browser details and access logs. WordPress uses cookies for functions such as administrator login. Embedded content, including YouTube videos and Instagram posts, may allow those providers to collect information or use cookies when loaded or interacted with. Their own privacy policies apply. You can manage cookies through your browser settings.

Retention and your choices

We retain information as needed for the purposes described above, including business records and legal obligations. You may contact us to request access to, correction of or deletion of information you have provided. We will review requests under applicable law; some records may need to be retained. You may also ask us to stop sending promotional communications.

Updates and contact

We may update this policy as our website or practices change. Privacy questions and requests can be sent to question@TheSimulatorSpecialists.com or made by calling 888 978 5290.